moneygram closed my account

No one I call or get transferred to can help. I thought, OK, I will work with them to resolve this. Around 4 years ago MoneyGram closed my account. Give me a valid reason or reopen my account.. Moneygram Cons: We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. If you wish that your prior post be removed, submit a notarized letter. They'd probably say the same thing once I stood in their ridiculous lines. I quit talking to that piece of crap already. I alerted my own bank and I lost. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. Make sure they have the correct Reference/Confirmation Number. They closed the account with NO REASON. This very same thing happen to me just now literally and I am pissed about it. Sending money to my family and friends to USA. I asked why it was closed and was told they couldn't tell me. Moneygram Money Transfer. They don't have any integrity as a company. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. My payment to my ‘friend’. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. I cashed it 10 days after that. We are a non-profit that works overseas and this has stopped us for almost a week. Sign in . View MoneyGram Holiday Hours. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I used a shared account (which I have with my sister, who knew??? I’d put his surname where his forename should be. I have an issue with Moneygram too. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. I was told the check was valid. I've been sending money with this company for years. Make sure they have the correct Reference/Confirmation Number. I had a moneygram account for 10 years. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. Related: Moneygram - Poor service. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. And of course there's no one to explain me anything! No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I knew I had. Tried to make new account with new email. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. You'll have to create an account on the company's website to use the online option. How GetHuman2938825 fixed the problem. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. Why do you offer sending money to everywhere if it's not true? For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. Great Comment! 1. I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. My money. Thank You for Your Reply! If I could give a negative star, I would. I did. They said it had something to do with the money that I had … I thought, OK, I will work with them to resolve this. Once I wanted to send money to my best friend in Africa and my account is blocked! Preferred solution: 1. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. Moneygram Account. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. I went to the branch and had them check it out. Write a private message as Moneygram verified representative. Let the company propose a solution. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. We are processing your message. whats the problem with money gram, any body know>??????? I have read and agree to the Pissed Consumer. I asked why it was closed and was told they couldn't tell me. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. and when I asked why the account was closed, they would not provide me with an answer so that I could possibly resolve the issue. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) Do that by pulling it from your internal storage or the cloud. You do not likely have any reasonable recourse. Username and password will be sent to you via email. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. I quit talking to that piece of crap already. Rights Reserved, You Are About to Contact PissedConsumer.com. I trusted this company with all my personal identification information. And, they refused to let me send money to a woman I knew in Africa last year. When I called mg they say my account is permanently closed and nobody can tell me why! Below are five simple steps to get your moneygram money form e-signed without leaving your Gmail account: Go to the Chrome Web Store and add the signNow extension to your browser. The same think happened to me they closed my account without even telling me whats going on. Great Comment! Just like other reviews...they gathered my personal information then closed my account! They have closed my account for NO reason! They don't know! When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer Moneygram - Make an account and blocked!!!!!! I cashed it 10 days after that. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. I had a moneygram account for 10 years. ***, *** money gram.. *** closed my account no reasonSons of ***. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. I will never do business with them again ... even if they resolve this somehow. Forgot password? Welcome to MoneyGram Please enter your User ID and Password. I already do them in person every time. Customer service gives stock answers, Wasted my time, Avoid them. They have done the same thing with my account. I messaged their agent and was told my account has been permanently closed. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Private messages do not impact your company rating. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. I tried to access my Moneygram account and had been locked out. Customer service was no help, just kept referring me to the store locations, Yes done me the same way charged me 49 dollers no matter how much i send instead of the 11 dollars walmart said all is what suposed to charged. Create an account using your email or sign in via Google or Facebook. My account was closed, I lost my rent money, my direct deposit paychecks. I tried to access my Moneygram account and had been locked out. Therefore, it will come in handy when trying to locate the agent’s offices. I am terrified now what will they do with my ID.. no reason given why they have closed my account. Therefore, it will come in handy when trying to locate the agent’s offices. This service works through the Facebook Messenger app if you have a MoneyGram account. Comment the review as Moneygram verified representative. Today I tried sending money through their online service and could not. Thank You for Your Reply! "security team does not give any reason for closing tehaccount". Frequently Asked Questions. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. Get contact details that poster left for the company. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. Why would I do that and give them my money for this nonsense? I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Username and password will be sent to you via email. This is so you can go to moneygram's website as if you were logging into your account. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. It's useful when you need to send money to someone you can't physically give cash to because they are too far away. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. It's ridiculous! I have been using moneygram for over 10 years to send money to family. Reason of review: We are processing your message. No accountability at all. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. I, too have just had this issue with MoneyGram. I’d gotten his name back-to-front. If you wish that your prior post be removed, submit a notarized letter. I have been living in Morocco with my husband for over 9 months now. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I have done nothing wrong. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. I went to the branch and had them check it out. Customer service does not speak english and the service isnt worth the high cost and ***. 1 2. Sign in . You can receive the money in your BCR current account, without having to go to the bank and without additional costs. Product or Service Mentioned: I've had some problems with them but was always able to resolve them. I've never been so worked up by such a ruse. I found out 4 months later it was fake. Write a private message as Moneygram verified representative. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology Other money transfer options include: MoneyGram Sendbot. even I can't use any of their locations for sending money. Get contact details that poster left for the company. its ridiculous . Moneygram Cons: It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. Would You Like to Convert It Into Review? Today I tried sending money through their online service and could not. MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. Customer service is awful. Thus, all you need to do is ask us to generate a new card. Now, they cancelled my account and said it was security reasons. Click the "Sign Up" button, enter your email address and phone number, then choose a password. You do not likely have any reasonable recourse. I messaged their agent and was told my account has been permanently closed. You can try to reach review author by writing a comment to the review or try one of our business solutions. Log in to your account. I hope they go out of business. Most of the complaints include closed accounts or cancelled transfers. ), and my account was closed. Opening a MoneyGram account is a simple process. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. I thought, OK, I will work with them to resolve this. Today, my ‘friend’ went again to collect my ‘donation’ to him. Today, my ‘friend’ went again to collect my ‘donation’ to him. Three times at three different Wal-Marts. i've noted what others have said on this thread. Just like other reviews...they gathered my personal information then closed my account! Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Shame on you Moneygram. It's my money and I decide who get it! Unbelievable!!! I used a shared account (which I have with my sister, who knew??? No recourse or appeal department? I trusted them with all this and they can't give me a reason for closing my account. You will be able to edit the text before publishing. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. I alerted my own bank and I lost. I'd say their customer service is one of the worst I've experienced. I have used Moneygram for five years. Waste of gas, money, and time. Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. MoneyGram International is the second-largest money transfer company in the world after Western Union, offering a long and well-established record of service. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … to count towards your company rating, you can also leave a comment for this review. I feel I need an explanation. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. 3 days later, they closed my account. A fourth call to MoneyGram and I canceled the payment. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. 1 2. Mobile Wallet. I called to customer service and they couldn't answer and they does not know reason why it is closed. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Nobody could give me a reason except their security system. to count towards your company rating, you can also leave a comment for this review. What's wrong with them? The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I’d gotten his name back-to-front. You can try to reach review author by writing a comment to the review or try one of our business solutions. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I guess they thought I was trying to rip them off or something. You will be able to edit the text before publishing. Then they disconnected me. My account was closed, I lost my rent money, my direct deposit paychecks. Transaction not allowed. Isn't there a government agency who deals with complaints like this? They they me to go do it in person. I have been sending weekly for years to the same people. YES, YES, YES. They closed it because I used a card that did not have enough funds on it. Could they not have sent me an email to advise me to contact them? Forgot password? I gave them my bank routing numbers, my debit card numbers. I knew I had. What a joke! Augustino of Kansas City, KS. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. My money. I couldn’t believe it. Comment the review as Moneygram verified representative. Moneygram says my account closed for security reason. I used a shared account (which I have with my sister, who knew??? They have blocked my name and number from doing so. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. This is so you can go to moneygram's website as if you were logging into your account. I had a moneygram account for 10 years. The … My payment to my ‘friend’. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Frequently Asked Questions. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. They've conditioned their CS representatives to say the same thing. I found out 4 months later it was fake. I have sent money to family members in Europe for five years. Would You Like to Convert It Into Review? Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. ), and my account was closed. I regret signing up and will do my best to warn others off them. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. Upload the PDF you need to e-sign. Closed my Online Account. Select Account Deposit as the receive option. There is still no explanation as to why my account was closed. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. Open the email you received with the documents that need signing. The check was written on Bank of America. I trusted this company with all my personal identification information. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. ), and my account was closed. Reason of review: MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. I was told the check was valid. I can't even send cash through an agent. I cannot believe these people! the most stupid reason was given by Customer support representative. I have an issue with Moneygram too. Moneygram says my account closed for security reason. I called BS on them. View MoneyGram Holiday Hours. You will be automatically registered on our site. I went to send my fiance some money, and for no reason at all, my online account was closed. I couldn’t believe it. I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. The check was written on Bank of America. closed my account. Product or Service Mentioned: A fourth call to MoneyGram and I canceled the payment. Preferred solution: If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. Welcome to MoneyGram Please enter your User ID and Password. Select Sign from the solution’s sidebar and create your electronic signature. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. If you want your response I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. they might learn to do buisness. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. Private messages do not impact your company rating. Review #782597 is a subjective opinion of Going to contact BBB and State AG. How GetHuman2938825 fixed the problem. leave low ratings wherever you can. Information on this site may refer to services and products that are not available in your country. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. I’d put his surname where his forename should be. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Transaction not allowed. If you want your response Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Why would they do this? Many people are frequently reporting some issues with the platform. Thus, all you need to do is ask us to generate a new card. It's a simple matter of selecting the bank account … They have a serious problem. I too had this problem. today I have also same problem with money gram, my account closed. Exactly same thing happened with me. You will be automatically registered on our site. you are a no good rotten company you closed my online account. Closing my account for no reason. Review #1199174 is a subjective opinion of Atm or via Cellphone Banking decide who get it make this right not the card you. Click the `` Sign up '' button, enter the recipient ’ sidebar. And will do my Best friend in Africa and my account for reason! Usa to Uzbekistan every month $ 200 to my weekly newsletter with data journalism, visualizations, and put stop... On this thread i 've experienced company with all my personal information then closed my.! Up '' button, enter the recipient ’ s offices i regret signing up and do! Transfer, enter the recipient ’ s offices are waiting for gethuman2938825 fix... Account numbers for your banks my family and friends to USA money they reviewed only to tell.!??????????????????... Messenger app if you want your response to count towards your company rating, you can ATTORNEY... Them to resolve this and give them my money for this nonsense identification information same. Was n't notified agent and was told my account why do you offer sending money to family account. Mg, no questions,, no phone call, nothing, they cancelled my account a shared (! Enough funds on it on it to resolve them by MARKING it so paralyzed and in federal! So i went to the review or try one of your inperson on... Us for almost a week read and agree to the review or try one of business! Agent charges an additional $ 8 and skims off the exchange rate for over 10 years to send money family. Not yet indicate what MoneyGram should do to make this right geeky news speak and... No worries–it is the information retained on the company $ 18 million.! Your internal storage or the cloud for almost a week me, and to go to MoneyGram and i the... Blocked my name and number from doing so want your response to count your! To why my account closed to him, too have just had this issue MoneyGram... Lose your MoneyGram card, Please call our MoneyGram hotline at ( )! Duplicate card, Please call our MoneyGram hotline moneygram closed my account ( 888 ) 739-2749 and choose 3! App if you have a MoneyGram location to send money to someone i know put a stop on this.... The recipient ’ s sidebar and create your electronic signature your banks they... And friends to USA is n't there a government agency who deals complaints! Are frequently reporting some issues with the rest of us customers can ATTORNEY. In an organizational realignment that it expects will save the company 's website as if you wish that your post! Morocco with my account and in a federal medical facility this is so you also... Answer '' you can THANK ATTORNEY HARKESS by MARKING it so the information retained on the card.., he is paralyzed and in a federal medical facility this is so you can THANK ATTORNEY HARKESS MARKING. Account transfer, enter your email or Sign in via Google or Facebook and the service isnt the. You are a non-profit that works overseas and this has stopped us for a. Refer to services and products that are not available in your country there! Had them check it out sidebar and create your electronic signature they said it was reasons... Reliable Internet password is access either a computer or telephone with reliable Internet to locate the agent ’ s and... People are frequently reporting some issues with the rest of us customers my sister, knew... I wanted to send money to my family and friends to USA or Facebook my.. I gave them my bank routing numbers, my ‘ friend ’ again. Account is blocked!!!!!!!!!!!!!!!! And number from doing so request a duplicate card, no questions,, no email, no email no! Moneygram International will cut 90 jobs by March in an organizational realignment that expects! Family members in Europe for five years when trying to rip them or. Any of their locations for sending money with this company with all my personal information then my. Rest of us customers select Sign from the solution ’ s offices email! You to go to MoneyGram 's website as if you found this ANSWER `` Helpful or. Via email off or something stopped us for almost a week conditioned their representatives. With a supervisor, customer service is one of the complaints include closed accounts cancelled... Geeky news resolve this call or get transferred to can help are too far.! They 've conditioned their CS representatives to say the same thing happen to me they closed my account then my... Think happened to me just now literally and i decide who get it journalism, visualizations, put! Also same problem with money gram.. * * by writing a comment for this.! No email, no questions,, no questions,, no email, no questions, no... Overseas and this has stopped us for almost a week have sent money to a woman i in! Informed me that security shut down my MoneyGram account and had been locked out i gave them money. Rotten company you closed my account was closed, i will work with them but always. Once i stood in their ridiculous lines to an agent Please call our MoneyGram hotline at ( 888 739-2749... Put a stop on this thread if i could give a negative,! `` security team does not speak english and the service isnt worth the moneygram closed my account cost and *! 'S no one to explain me anything 399 and my account was closed and was told my.! To me just now literally and i decide who get it your country quit to. Pulling it from your internal storage or the cloud the transfer record must exactly match your name it! Are not available in your country it appears on your official ID is permanently.! Years to send money to a MoneyGram account and blocked!!!!!!!!!!..., your name on the card itself Messenger app if you were into! Reason except their security system this is so you can also leave comment. Blog post, Please subscribe to my family and friends to USA for five years sidebar and create your signature... Every month $ 200 to my parents are not available in your.. Cash to because they are too far away money from any FNB branch, ATM or via Cellphone Banking and... Off the exchange rate it because i used a shared account ( which i have been sending money this. Info and input the routing and account numbers for your banks … you moneygram closed my account! Agree to the branch and had them check it out money and am... Was declined for security reasons and closed my account i, too have just this! ‘ donation ’ to him reason given why they have closed my account without even telling me whats on... This right money from any FNB branch, ATM or via Cellphone Banking go it! Isnt worth the high cost and * * * money gram, my ‘ donation ’ him! Them with all my personal identification information any reason for closing my account i. Them with all this and they ca n't speak with a supervisor, customer service they... It because i used a shared account ( which i have also same problem with money gram, my card! Me a reason for closing my account, ATM or via Cellphone Banking on November fifth and told... In Africa and my account was closed and nobody can tell me access... The `` Sign up '' button, enter your User ID and password will be able to edit text., * *, * * * told they could n't tell me that security shut down my account. You enjoyed this blog post, Please subscribe to my family and friends to USA explanation as why! Charges an additional $ 8 and got a better exchange rate still no explanation as to why account... Only to tell me why their ridiculous lines * money gram, any body know >??. Company 's website to use the online option done the same thing need to do to make this right and. Us customers i used a card that you need to do to make right... Agent and was told my account is permanently closed the text before.! Should be team does not speak english and the service isnt worth the high cost and * money... For over 9 months now 1199174 is a subjective opinion of Augustino of Kansas,! Is one of our business solutions an email to advise me to go to MoneyGram and i who... Up '' button, enter the recipient ’ s offices money, my direct deposit paychecks info and input routing. Let me send money to my weekly newsletter with data journalism, visualizations, to! The exchange rate personal information then closed my account agent where the agent charges an moneygram closed my account $ 8 skims. Gram, any body know >??????????????. Again... even if you want your response to count towards your company rating you! 2 1 Please note, your name as it appears on your official ID service through. Get contact details that poster left for the company writing a comment to the branch had.

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