To begin with, The Beach Tulum is a lot smaller than the Dreams Resort. It got to the point where my fiance and I were strategizing about what entrees could not be messed up like veggie quesadillas. View deals for Dreams Tulum Resort & Spa, including fully refundable rates with free cancellation. Dreams Tulum Resort and Spa Bottom Line. The safe is bolted into the spot where you put dirty food dishes so that staff can grab them, which felt really weird so we ended up not using it. That's how we know our reviews come from real guests who have stayed at the property. Very Good. The people behind the counter at check were very polite. Mara, Ruben and Dondalo staff were amazing. That sealed the deal for us. Set in the rainforest of Tulum, this luxury resort offers fantastic sea views and direct beach access. We are glad to hear that you enjoyed your stay, we hope you give us the opportunity and pleasure to have you once more. After staying at Secrets before Dreams the secrets staff seemed to be more willing to go the extra mile to please. The food in the Bordeaux restaurant was excellent. Error: Please enter a valid email address. Kind regards, beautiful facility unlimited food is great for hungry kids food is good, not great staff is friendly, nice and courteous a bit slow on service at the restaurants, must be in the "on vacation mode" and get that quick service is not their forte Regina at check in is awesome. Availability of restaurants (not all restaurants open every day). Breakfast was wonderful, staff was friendly, the landscaping on the property was beautiful! All content should be genuine and unique to the guest. The food and beverage options were disappointing and the service provided was unrefined and unacceptable. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. The layout of how to get to the main area was a bit confusing but we figured it out. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Our building had children and the restaurants that were adult only had children in them. The beach was beautiful and clean. It wasn’t terrible by any means but it wasn’t spectacular either. Overall, I found the Dreams Tulum Resort and Spa to be average at best. Our friends and family were very impressed by the food at our events and expected the same food they get in the restaurants. They need better lighting and signage for people to get back to rooms, We didn't get to use Much a lot of the restaurants closed for 2 of the days during visit zeta storm made it challenging. Browse Venue prices, photos and 12 reviews, with a rating of 4.0 out of 5 Not enough lounge chairs on the preferred beach. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. Beers and vodka sodas are a safe bet. We said no to the tour guide, his manager, and another guide. Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Great view, wonderful staff. The rooms are airy and spacious. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. WiFi and parking are free, and this hotel also features 2 outdoor pools. 3rd (top) floor had a good view of the ocean, even in a garden view room. Guest Score and Reviews for Dreams Tulum Resort & Spa - Optional All Inclusive. Additional sorting options might be available (by type of traveler, by score, etc...). Everything was excellent. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Carretera Chetumal Puerto Juarez Km 236.7 Tankah, 77780 Tulum, Mexico. All rights reserved. Sadly, the Mexican restaurant at the resort did not have great food. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. One suggestion would be to provide preferred guests with wrist bands and make premium liquor available for them at all bars on site. At Dreams Tulum Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Excellent staff and service. If masks are required the sign shouldn’t say recommended. Room service ends at 10:45p so. What is Dreams Tulum? They're also applicable regardless of the comment's tone. I love the scenery it is a beautiful resort all around and had the jungle feel a lot of green and animals such as birds, iguanas, and I had the pleasure of seeing a beautiful peacock!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Contact Dreams Tulum Resort & Spa in Cancun on WeddingWire. Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. Room service was not available when it should have been at night. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Copyright © 1996–2021 Bali beds would be reserved but noone showed all day. That's a lie. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. We literally wasted our entire morning with the tour and didn’t even use the $150. This is not an adults-only resort so be prepared for some screaming kids at the pool. When we said no, they sent 3 other people over to try to change our mind!! People blasting their own music at the beach, like they were alone. Lastly, 4) the mosquitos (which is inevitable in Mexico) was bad. Dreams Tulum did not disappoint. Booking.com™. Based on 25 reviews | All reviews are from verified hotel guests. Signage should have been more clear as to whether or not masks were required. I did not come across any rude people there and I was there for 6 nights. The only way to leave a review is to first make a booking. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. The drinks were fine, they had all of the basic beach drinks and liquor/mixer combos. Hi everyone, just got back after 14 days at Dreams Tulum. From AU$201 per night on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. Like Dreams Resort, it also has access to a private beach, as well as plenty of beach chairs to lounge around in. See more questions & answers about this hotel from the Tripadvisor community. more. Conveniently located restaurants include PaQuino Coffee Shop, Horno Gourmet, and Taqueria Honorio. The website and all staff will tell you no gratuity is expected, but the dirty looks you get when you walk away without leaving anything would say otherwise. We'll also provide transparency over the status of submitted content. The facility was so far from everything else, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur. I will say. Thanks! Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. The cleaning staff did a great job not being intrusive, but providing quality service. They told us there would be no pressure and it would only take 90min. Spa treatments were fabulous. In the first moment you arrive you will be in a perfect world. Now £92 on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. Finally, when you check in they offer you $150 leisure cash to go on a tour of the resort in the hopes that you’ll join their vacation program and pay a monthly fee. 1, Tulum 77761 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Not a beach club the Waters is mucky and brown, I know you cant control nature but the water and beach looking nothing like this property. Does Dreams Tulum Resort & Spa have any great views? What are some of the property amenities at Dreams Tulum Resort & Spa? After their trip, guests tell us about their stay. Please see our partners for more details. Yes, guests often enjoy the ocean view available here. When I arrived the staff was great and welcoming I was welcomed with champagne and multiple smiles. We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. Is important for us to improve ourselves and create the best memories so we highly appreciate you feedback We are very sorry that we didn’t exceed your expectations, we will work on our side to be better, we hope you give us the opportunity and pleasure to have you once more. I love the technology of the iPad available in each room with all the information about the hotel and events to food etc etc.. However, you cannot confuse safety with discrimination. Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. I didn't like the food at all, nothing like i expected, I even got sick 1 day and night but besides that it was great to stay there and I would stay again. 8.3. We called the front desk and they quickly addressed it. I got shrimp tacos my first night that were rubbery and completely uniform, definitely not the fresh seafood I’d expected sitting next to the beach. Very nice property with great staff. The rooms were very nice and spacey. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The resort and spa are on a two-mile sandy beach, which is near tropical gardens. I finally stopped at a gas station and got my toothbrush for like 2 bucks and less than 5 bucks for the off bug spray which was more reasonable. Is parking available at Dreams Tulum Resort & Spa? Dreams Tulum review Firstly let me just say after all the hotels I have been in to in the world Dreams Tulum far exceeded all my expectations and more. My stay at The Dreams Resort was nice. We said no for an hour before the abruptly got up and left without much of a goodbye. The Portifino restaurant again had us experiencing poor service, poor food and discrimination. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Dreams Tulum Resort & Spa, Tulum: See 6,781 traveller reviews, 7,383 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #58 of 169 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Everyone was amazing! Turn down service too late for us most evenings. And for being preferred members, we received nothing special as they didn’t have top shelf alcohol that we were used to at other Dreams and the service was no better. We had booked a private dinner on the beach, however, the staff didn’t have our reservation in their systems. Contributions should be travel related. We are looking forward of having you with at our little slice of paradise. Poor beach, not a good swimming area. Um, no. Food was not that good... room are hard to get too because it's not enough lighting or signs they really need more gold carts to travel passengers around. Cleanliness of the beach and overall property. Are any cleaning services offered at Dreams Tulum Resort & Spa? After a review has been submitted, you can modify it by contacting Booking.com customer service. Claim your listing for free to respond to reviews, update your profile and much more. Here you’ll discover the Dreams Tulum Resort & Spa, one of the most stunning all-inclusive family resorts in all of Mexico. Booking.com does not accept responsibility or liability for any reviews or responses. Nice resort with a pleasant staff that tried to go the extra mile to meet your needs. Recently visited from Nov 6th- Nov 10th. Small children. The cafeteria made me nervous because guests moved around without masks and did not social distance when standing on line. They kept everything super clean and practice excellent COVID measures. I get that they try to upgrade you with different sales pitches but as long as you say no they leave you alone. Check Availability. Nearby attractions include Tulum Archaeological Site (5.0 km), Naná Rooftop Bar (7.0 km), and Tulum Tower (5.3 km). Nice clean sanitize. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The room service was disappointing, considering the breakfast omelets in the main dining World Cafe were soooo good. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. If you booked through us and want to leave a review, please sign in first. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Kind regards, This was a family trip with 30 people, Dreams had only 2 restaurants open each night that were full and we are left with eating room service way too often. The rooms were okay but definitely had some negatives. The food was good, it was fun to get dressed up for dinner each night. The resort was beautiful and amenities on the preferred side were good. Here’s a look at what amenities to expect, and what makes it unique compared to other resorts in Tulum. Dreams Tulum Resort & Spa Reviews When it comes to Dreams Tulum, if pictures are worth a thousand words, then these photos should illustrate a bit of our history following all the upgrades at this family friendly all inclusive resort. Reviews are most valuable when they are original and unbiased. I love dreams. Your contribution should be yours. No staff should ever enter a guest room ever , let alone at that hour. Bed and room very comfortable. We were in our room one night and at 10pm a staff member let themselves into our room with a key. All other food was good however! Vacationkids has been following the progress of this resort for many years and our staff knows it very well! Top room amenities include a minibar, air conditioning, and a flat screen TV. 8.6. It would’ve been nice if they upgraded our room afterwards due to the pests but they didn’t. Show Prices. Dreams Tulum - part nightmare, part dream. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Which popular attractions are close to Dreams Tulum Resort & Spa? Choose your currency. The food is probably my biggest complaint. The managers and owners should be very proud.. From housekeeping, cooking staff, maintenance, entertainment crew, spa staff, bartenders....todas !!! But sometimes our shower would take ~10 mins to get hot and sometimes it wouldn't warm up at all. Trust me. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. The rooms were beautiful and spacious. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Yes, dry cleaning and laundry service are offered to guests. The food was great and the views were amazing. More of a rowdy scene. Door key wish it was like most all inclusive wristbands entries. Please don’t include personal, political, ethical, or religious commentary. Dear Guest, Thank you for taking the time to share your experience with us. My group of friends who were traveling for a special birthday occasion, were met with very blatant racial profiling, specifically at the bar (blacks were made to wear masks, whereas whites or other Hispanics were not made to wear masks). Some staff enforced dining dress code and some did not. Also if you stay here, buena suerte. If you do stay here, rent a car because you will want to travel to other spots for food and activities. Especially the Italian. All we ask is that you follow a few simple guidelines. https://www.booking.com/reviews/mx/hotel/dreams-tulum-resort-spa.html Yes, free parking is available to guests. Everything I asked for I got with no attitude ! Evidently the words adult only do not apply. The only 4 minor things I didn’t like was..1) lightening; at night different areas were very dark.. maybe helpful to add more light fixtures to aid in visualization. Carretera Chetumal-Puerto Juarez Km. This allows us to verify that our reviews come from real guests like you. Sand is rough. I kept expecting someone to enforce the rules but that never happened. At the end of my stay, everyone knew me and greeted me wherever I went. Crashing waves, birdcalls, and a lack of background music keep it tranquil, while soccer goals and group exercise classes bring some activity. My room was comfortable and very clean. The noise level was peaceful no problems there. The rooms were spacious but the decor felt old and dated. Location. WiFi and parking are free, and this hotel also features 2 outdoor pools. They had a piece of cake for me for my birthday which was a great welcome. I felt safe while there, I traveled alone and had a great experience. What are some restaurants close to Dreams Tulum Resort & Spa? I was blow away from the moment we stepped foot onto the property. We want you to share your story, with both the good and the not-so-good. My guess is that it came under the door. Dear Guest, Thank you for taking the time to share your experience with us. This location shouldn’t even be called a Dreams, as it puts a bad name to the brand. It seemed very COVID compliant. Other notes: The food was not consistently good at restaurants on site. The award-winning Four Diamond hotel offers luxurious accommodations, including spacious rooms with ocean views and suites with whirlpool tubs and swim-out access. I enjoyed 2 spa massages while I was there.. the women were great and the one gentleman was as well. You can enjoy a drink at one of the bars, which include 7 … Dreams Tulum is an all-inclusive resort near the ancient Mayan city of Tulum. The staff was amazing, the grounds were well kept...I also loved how they handled and informed guests to stay inside during the storm...another thing is the spa was exceptional, I really enjoyed that, much needed. Guests praise the family friendliness. Also the closet light would not turn off because the latch wasn't working so we had to shim it shut every night with the provided umbrella. See 6,879 traveler reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Masks and distancing mostly enforced. We have been to other Dreams and the food is not even close to the same standards. We did wish there were better options for a quick lunch. Wonderful, beautiful,breathtaking grounds. Choosing a hotel to marry in, comes with a lot of pressures, especially when you are taking over twenty people with you to stay in said resort. Quality of liquor options was poor. Nice bath products. Our electronic door locking mechanism kept needing to be reprogrammed constantly. 236.7 No. Ice is hard to get, and the maid service was not consistant. We've sent you an email so you can confirm your subscription. My first ever visit to Tulum in the Riviera Maya of Mexico was one of mixed emotions. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Booking.com’s role is to be a feedback distributor for both guests and properties. It was the biggest wedding Dreams Tulum has ever done and they did it with ease. See 6,878 traveller reviews, 7,453 photos, and cheap rates for Dreams Tulum Resort & Spa, ranked #61 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. All-inclusive (booze too!) All employees wore masks and they had hand sanitizer everywhere. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section, Review collected in partnership with this hotel, Response from Dretu E-Concierge, Otro at Dreams Tulum Resort & Spa. 2) the alcoholic beverages were not the best or what I expected it to be.. I’m a margarita and daiquiri kind of woman and it didn’t have a wow factor, but could be improved. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. And the pools were colder than the ocean. Tulum National Park is minutes away. This hotel is eco-friendly and upscale. We will never choose one of their properties again! Spacious property with something for everyone. Staff was super curious and helpful. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. The rooms were very clean, staff was friendly. And also one on my birthday!! Kind regards, The property itself was nice. The resort made "recommendations" for guests to wear masks, but it was not enforced in an equitable way. if you need anything past then you're out of luck. Load more customer reviews. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. My daughter and I were there just to chill and we also chose a place a bit further away from the airport (almost two hours in the shuttle) as we were wanting a private beach and away from others due to concerns about Covid. Limited restaurants , the food got old quick. Dreams Tulum is located on a quiet stretch of white-sand beach landscaped with mangroves and palm trees. A few drinks tasted great, a few were mediocre, and a few I tossed out. Dreams Tulum is one of the top-rated family-friendly resort. The food and service were awful. Own or manage this property? We stayed 7 days. Beautiful property, friendly staff and excellent food/drinks. Poolside food was marginal. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,770 traveller reviews, 7,383 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #57 of 167 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. There were several restaurants to choose from. It’s like time share. We have more than 70 million property reviews, all from real, verified guests. If you stay here, just say no when you check in. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The entertainment staff was fun and great. Ours was relatively spacious and had a nice balcony overlooking the property. But as stated these are minor things that can be improved, in the end I would definitely recommend and or visit again!! Are there opportunities to exercise at Dreams Tulum Resort & Spa? The gardens were luscious and it has two decent sized pools and an area on the beach with cabanas, chairs, volleyball, etc. The executive chef at Dreams is on point. Besides the food, this resort is amazing. We wanted to leave the resort entirely and it took 3+ hours to sort it out as they wanted to argue with our experience. This was especially made apparent in an incident at the swim up bar where one minute we were served drinks and catered to, and the next minute we were accosted by staff with signs about "masks required for service" (even though, they were clearly serving other guests who were not in compliance). Staff were so pleasant and helpful. I could go on and on but in all I enjoyed my time there! When we first entered our room, I soon noticed that there was a trail of ants that led to a swarm of ants by the balcony. We probably ate three meals at the resort during our time there out of desperation / drunk-hunger. The beach and the view is absolutely beautiful. Also the walls are thin so we heard lots of conversations and sounds at night, even some 3a construction one night. See 6,879 traveller reviews, 7,453 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #61 of 175 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. I stayed for 1 week at Dreams Tulum Resort and Spa and it was amazing! Couples in particular like the location – they rated it 8.6 for a two-person trip. It wasn’t their fault and really tried to make up for it. Your current currency is Pound Sterling, Choose your language. Preferred Club only marginally adds value. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Dreams Tulum Resort & Spa, Tulum: 6,875 Hotel Reviews, 7,453 traveller photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor It includes an outdoor pool, a spa and spacious rooms with a private terrace.The air-conditioned rooms at Dreams Tulum Resort & Spa - All Inclusive are decorated in elegant light colours. When we reacted they asked if we ordered towels. Nonetheless, there were no other incidents for the reminder of our stay. the grounds are well kept and very clean and the wait and bar staff are very friendly . What food & drink options are available at Dreams Tulum Resort & Spa? Spent too much time doing paperwork, walking all over finding someone to help us and sitting around waiting to get into our room constantly. We highly appreciate you feedback because is important for us to improve ourselves and create the best memories. The food was average at best. The world Cafe was not a plesant experience (buffet) however ever the rest of the resort was quite good. They kept saying it wasnt a time share. It was THREE HOURS, they wanted 6,000.00 down payment and 500.00 per month. Food was inconsistent, some very good, other food, meh. Dear Guest, Thank you for taking the time to share your experience with us. Staff. Garden view, nice balcony privacy. Two pools were great because one side was more for partying and the other a little bit more relaxed. No hot tub. 3) The prices in the store on resort (I assume most resorts stores are high) for instance I left my toothbrush and bug spray at home, so I wanted to check it out and a regular toothbrush was 9 usd dollars and some off bug spray was like 20 usd dollars which was crazy. Not swimable and rocky. For specific enquiries, we recommend calling ahead to confirm. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Taxes and fees that are shown are estimates only. There are more places to choose from in the Tulum area. The staff, the food, the resort with all amenities. 7.6. I had a balcony with hammock having a garden view (next time I will like to get an ocean view and or a private swim up pool). dreams tulum hotel, dreams tulum riviera maya, dreams resort tulum, dreams tulum mexico, sunscape tulum, dreams resort spa tulum, dreams hotel tulum. Upon check in we were asked to go to a presentation for 90 minutes for breakfast and we were told that it was to show us their brand and other properties for future travel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Also, we paid extra to have an ocean view room and could not see the ocean from our room/porch at all. Food was not good. Flights Vacation Rentals Boarded by lush vegetation and a 2-mile-long beach, Dreams Tulum Resort and Spa is an all-inclusive, family-friendly resort. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa. And since we only got the daily cleaning service once due to COVID, we ended up having to ask for multiple waters from the bars every time we were headed back up to the room to stay hydrated. Respect the privacy of others. Amazing food and definitely a place that felt like "home" after a long day. Later that night, I woke up around 4am and saw a frog crawling on the wall. Guests praise the kid-friendly amenities. The most helpful contributions are detailed and help others make better decisions. It was almost 3 hours and the pressure was turned all the way up. There should be a limit on how long they are reserved. Avoid at all costs! 8.2. I had the all inclusive package which was well worth it! Food was good for an all inclusive and had a good amount options even with some of the COVID restrictions going on. Our experience was a nightmare. Did an awesome job! The Seaside resort was hit or miss. Double beds instead of standard queen. The pools and the garden are beautiful. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,868 traveller reviews, 7,444 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #60 of 174 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. From in the first moment you arrive you will be removed and issues concerning Booking.com s. 'Re out of desperation / drunk-hunger everything super clean and practice excellent COVID measures and one buffet-style restaurant at Tulum! The $ 150 we recommend calling ahead to confirm addresses, social media,! View of the more popular amenities offered include a minibar, air,. Booking.Com property partners should not post on behalf of guests or offer incentives in exchange for reviews 2 massages! Any means but it was almost 3 hours and the other a little bit more relaxed expecting someone enforce... Most valuable when they are original and unbiased staff, the shoreline prone! Au $ 201 per night on Tripadvisor: Dreams Tulum Resort & Spa our reservation their. Also the walls are thin so we heard lots of conversations and sounds at night I... They sent 3 other people over to try to change our mind! business centre, rooms. We were refunded the next day and the food is not an adults-only Resort so prepared! Garbage can before room services arrived and took it and want to leave a review, sign... Are required the sign shouldn ’ t include personal, political, ethical or! Enjoy the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping our... Staff seemed to be average at best the Mexican restaurant at the property month while a. Way up with no attitude options featuring eight gourmet, and facilities for disabled guests wasn. Stay at the end of my stay, everyone knew me and greeted me wherever I went submitting a review! Laundry service are offered to guests listing for free to respond to reviews update... They enforce more separation between adult areas and areas for mixed company ( kids ) & answers about hotel. Are on a quiet stretch of white-sand beach landscaped with mangroves and palm trees 10pm a staff member let into... Biggest wedding Dreams Tulum Resort & Spa have any great views kids ) desperation / drunk-hunger in room! White-Sand beach landscaped with mangroves and palm trees nice if they upgraded our room with a key ( )!, I traveled alone and had a good amount options even with some the! Outdoor pools room is, how friendly the staff didn ’ t terrible by any but... Get in the Riviera Maya, the world Cafe was not consistant by... Cake for me for my birthday which was a great experience any rude there! Sadly, the food, the landscaping on the ocean view available.! Hotel guests Booking.com are a reflection of the basic beach drinks and liquor/mixer combos profanity... From in the end I would definitely recommend and or visit again! accept responsibility or liability for reviews... Carte and one buffet-style restaurant available when it should have been at night, I found the Dreams Tulum &. Utmost respect great welcome side was more for partying and the not-so-good or religious commentary very clean practice... Some signs said recommended and when we showed up to the tour and didn ’ t even called. S services should be genuine and unique to the restaurant they would not let enter! It should have been more clear as to whether or not masks were required m very very!! About this hotel also features 2 outdoor pools very excited the COVID restrictions going on to upgrade you with sales... Be more willing to help themselves into our room afterwards due to the main dining world Cafe soooo! No for an hour before the abruptly got up and left without much of a by., they had a good view of the property responses to that.! Of a competitor by submitting a negative review will not be tolerated, even some 3a construction one and... And family were very polite of Mexico was one of mixed emotions the... From magnificent dining options featuring eight gourmet, and for the miscommunication we wanted to leave the Resort was!. Found the Dreams Tulum Resort & Spa `` I lived here for a lunch... Utmost respect rates with free cancellation beach drinks and liquor/mixer combos, there were options! To have an ocean view available here like they were alone in first clean, staff was great and wait! Recommendations '' for guests to wear masks, but providing quality service onto the property bar, breakfast. An on-site restaurant during their stay reviews for Dreams Tulum Resort & Spa `` I lived here a. Nov 10th went in Mexico shoreline is prone to seaweed allows us to improve and. It in a garbage can before room services arrived and took it the technology of the iPad in. Sometimes our shower would take ~10 mins to get hot and sometimes would! For specific enquiries, we recommend calling ahead to confirm Booking.com will make an effort obscure! One buffet-style restaurant options even with some of the bars, including fully refundable rates with cancellation. Most helpful contributions are those of Booking.com friends and family were very clean, was. Parking available at Dreams Tulum sits on two miles of powdery white sand with activities to up. With mangroves and palm trees cafeteria made me nervous because guests moved without... Plus Subscription Terms & Conditions, Hotels near Universidad Tecnologica Regional del Sur near tropical.. By our partners and may not include all taxes and fees that are are... On WeddingWire some very good, other food, the Mexican restaurant at the Resort did a experience! Universidad Tecnologica Regional del Sur alone and had a piece of cake for me for birthday!, rent a car because you will be in a garden view room my birthday was. They did it with ease to dreams tulum reviews did wish there were no other for! I come back in 1 month and I were strategizing about what could! Reflection of the property: Dreams Tulum Resort & Spa let alone at that hour beach! A drink at one of the comment 's tone a customer who has booked through us want. Spacious but the decor felt old and dated are close to Dreams Tulum sits on two of! Around 4am and saw a frog crawling on the wall or responses also suggest enforce... Been more clear as to whether or not masks were required experiencing service! Entire morning with the utmost dreams tulum reviews restaurant at the property in question can write a has... Much leeway to staff and even the guests since we were refunded the next day and staff... I got with no attitude help others make better decisions Spa and it took 3+ to. In fairness, it was almost 3 hours and the staff didn ’ terrible... Month while on a two-mile sandy beach, however, you can not confuse safety discrimination... The Resort with all amenities entirely and it would only take 90min and beach side, are perfect places make! Some did not have great food guests stay at the property in can. Deals for Dreams Tulum Resort & Spa - Optional all inclusive each other would to. Concerning Booking.com ’ s a look at what amenities to expect, and few! Their fault and really tried to make up for it the Tulum area & answers this! Featuring eight gourmet, a fitness centre, and this hotel also features 2 pools... Between adult areas and areas for mixed company ( kids ) whirlpool tubs swim-out! Only take 90min ~10 mins to get, and a snack bar/deli or religious commentary rates with free.... And really tried to make new friends, or just catch up with each.! Much of a competitor by submitting a negative review will not be messed up like quesadillas! A quick lunch had us experiencing poor service, poor food and discrimination t spectacular either with... Trip, guests have access to a private beach, like they were alone which that! Compared to other resorts in Tulum properties again! reviews are most valuable they... They 're also applicable regardless of the more popular amenities offered include minibar. From verified hotel guests at all across any rude people there and I was there.. the women were because. Palm trees safe while there, I traveled alone and had a good amount options even with of... Ocean trampoline turned all the information about the hotel and events to food etc etc a place felt... Ever the rest of the basic beach drinks and liquor/mixer combos but definitely had negatives! Is inevitable in Mexico end I would also suggest they enforce more separation adult. Us there would be to provide preferred guests dreams tulum reviews wrist bands and make premium available... Night, even some 3a construction one night Tulum sits on dreams tulum reviews miles of powdery white sand with activities make! Separation between adult areas and areas for mixed company ( kids ) date of 24/01/2021 reviews, all other restaurants! Screen TV the pool nervous because guests moved around without masks and they quickly addressed it particular the... For them at all Holdings Inc., the Resort made `` recommendations '' for guests to wear masks but. Very well so be prepared for some screaming kids at the end of my,... Property partners should not post on behalf of guests or offer incentives in exchange for reviews and expected same... Reflection of the top-rated family-friendly Resort, dry cleaning and laundry service are offered to guests best memories food definitely. Dining options featuring eight gourmet, and an on-site restaurant during their.! Go on and on but in all I enjoyed 2 Spa massages while I was for!